Von Maur Department Store, based in Davenport, was recently honored by the Accessories Council as the 2023 Retailer of the Year.
The award was presented to Von Maur “for its strong commitment to customer service, curated product assortments, and reputation of being great industry partners,” the Accessories Council said in a news release.
The award was presented to Jim von Maur, president of Von Maur Department Stores, at the annual Accessories Council Excellence (ACE) Awards held in New York City May 3.
“We are honored to be recognized as Accessories Council’s Retailer of the Year, which is a true testament to the dedication of our outstanding people, compelling products, and loyal customers,” Mr. von Maur said in a release. “Over our 150-plus-year journey, we have never wavered in doing right by our customers who value great products sold by great people. And that is exactly what they get, because we know exceptional quality and service are more than just words.”
The Accessories Council Excellence Awards (ACE) were established in 1996 and are presented annually to companies, brands, individuals, retailers, and designers that have “made a lasting and meaningful contribution to the accessories industry.”
“I am humbled to honor Von Maur with the Accessories Council Retailer of the Year award,” said Tony Drockton, founder of Hammitt, a luxury designer of stylish and functional handbags, backpacks, and leather accessories, and an Accessories Council board member. “Von Maur, and the von Maur family, set an enduring example of what it means to impact lives through fashion and retail. Their legacy will live on, through industry partners, team members, and future generations of leaders.”
The honor comes on the heels of Von Maur being named the top department store in the country by Newsweek’s “America’s Best Retailers 2022.”
Von Maur stores offer a broad selection of brand name and specialty apparel, shoes, accessories, and gifts. Von Maur is also widely regarded for its superior customer service, including an interest-free charge card, flexible return policy, free gift wrapping, and shipping services.
Von Maur was founded in 1872 in downtown Davenport. The company currently operates 37 stores in 15 states, including Iowa stores in Cedar Rapids, Coralville, Cedar Falls, Davenport and West Des Moines, along with a 120,000-square-foot e-commerce facility.
