SHIIP-SMP seeks volunteer Medicare counselors across Iowa

Medicare coverage plans

The Senior Health Insurance Information Program (SHIIP) and Senior Medicare Patrol (SMP) are looking for volunteer Medicare counselors to assist in delivering their free and confidential services of the State of Iowa Insurance Division.

Each year, nearly 400 certified SHIIP-SMP volunteer counselors meet with more than 40,000 Iowans to provide one-on-one support to help them understand Medicare coverage options and navigate unique challenges in health insurance. If you have considered volunteering with SHIIP-SMP for your community, now is the time to apply and join the effort. 

Applications for the 2025 SHIIP-SMP New Volunteer Training will be accepted through Sunday, April 20. Live virtual new volunteer trainings will be available on Tuesdays from 9 a.m. to noon, May 13 to June 24, and from 9 a.m. to noon, Thursdays, May 15 to June 26.

Whether it is helping individuals prepare for signing up for Medicare after retirement, comparing prescription plan options, completing applications for financial assistance or responding to Medicare fraud, SHIIP-SMP volunteers go above and beyond to make sure their clients are provided unbiased answers to questions.

SHIIP-SMP volunteer counselors are most often retired individuals who enjoy tackling new challenges and learning new information. They gain satisfaction from helping people, are happy to work with diverse populations and value being an objective, trusted source of information. Being comfortable with learning new computer skills is also important.

To learn more about the opportunity and how to apply, visit SHIIP-SMP website here.  

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