UnityPoint offers new virtual care options in Iowa


With cold and flu season in full swing, UnityPoint Clinic now is offering two convenient ways for patients to receive care anywhere in Iowa and on any day of the week.

Adults in Iowa can spend less time waiting in-person for care and get treatment for common ailments and illnesses – such as the flu, cold, allergies, or urinary tract infections – through a new virtual care option SmartExam or by scheduling a Virtual Urgent Care visit. 

Both online care options are available in MyUnityPoint and work on any smartphone, tablet or computer.

“Virtual care and SmartExam are two convenient options for Iowans who want to access care from the comfort of their home,” said Dr. Shawn Keeven, vice president and medical director of UnityPoint Clinic. “We continue to experience high demand at our walk-in care clinics, which results in extended wait times. These two options can help get you feeling better faster. Not to mention, it costs a fraction of an emergency room visit.”

Here’s a look at the options: 


Through SmartExam, which is the first of its kind in Iowa, patients pay a flat $30 fee and receive a diagnosis and treatment options from a UnityPoint Health provider in less than an hour. Patients answer questions about their symptoms through an intuitive online screening tool. Their responses are then sent to a UnityPoint Clinic provider, who reviews the information, develops a treatment plan and shares the plan with the patient. If appropriate, the provider will send a prescription to the patient’s pharmacy of choice.

SmartExam is available in MyUnityPoint every day from 8 a.m. to 8 p.m. for individuals ages 18 and older in Iowa.

Virtual Urgent Care

Virtual Urgent Care is available to adults located in Iowa through the MyUnityPoint app.

Individuals will video chat with a UnityPoint Clinic provider and receive treatment options. If appropriate, the provider will send a prescription to the individual’s pharmacy of choice.

Virtual Urgent Care is available every day from 8 a.m. to 8 p.m. through MyUnityPoint.

Insurance is accepted. Since individuals are meeting virtually with a provider, there still may be extended wait times.

Other care options

Need or want to be seen in person? Patients can reserve a spot at UnityPoint’s Urgent Care and Express clinics, as well as schedule same-day appointments with their primary care provider or care team. 

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