For the ninth time in a row, Royal Neighbors of America has received a Great Place to Work certification from a global authority on workplace culture that uses the certification to help recognize the nation’s top employers.
The prestigious certification is based entirely on employee feedback, Royal Neighbors, which is headquartered in downtown Rock Island, said in a news release. That certification is necessary to qualify for best workplaces honors. Great Place to Work said certification can help recipients with workforce recruitment and more.
In 2025, 84% of its employees reported that Royal Neighbors is a great place to work. That far exceeded the national average for U.S.-based companies.
“We consider each certification a milestone in our ongoing journey to be even better,” said Celena Anderson,. She is Royal Neighbor’s human resources and membership engagement executive.
“This year, we strengthened how our values shape performance by integrating them directly into competencies and metrics,” Ms. Anderson added. “By emphasizing how we achieve results, not just what we achieve, we’re continuing to build a culture rooted in purpose, trust, and shared accountability.”
For 130 years, the organization’s mission has been: Insuring Lives, Supporting Women, and Serving Communities. That mission is brought to life through five guiding values: faith, courage, humility, endurance, and unselfishness. It also has been integrated into every aspect of the insurance organization’s culture, strategy, business operations, philanthropic work, and marketing plan.
Culture still evolving
“Royal Neighbors’ culture continues to evolve in powerful ways,” added Zarifa Brown Reynolds, CEO and president of Royal Neighbors of America. “Our ninth Great Place to Work Certification reaffirms that when our employees feel seen, supported, and inspired, they can make a profound difference, both within our organization and in the communities we serve. Every single employee strives to expand our impact year after year.”
According to Great Place to Work research, certified organizations experience higher employee trust. The also report stronger engagement, and greater business performance, including:
- 51% higher retention rates than the average U.S. workplace.
- Increased productivity and collaboration.
- Enhanced employer brand awareness and pride.
More information about certification can be found on Great Place to Work’s website.
For more information about Royal Neighbors of America, go to royalneighbors.org.
