IRS working to improve taxpayer experience

By: Ed Tibbetts|February 23, 2023

|4 min read

Tax season is officially upon us, meaning more Americans are interacting now with the Internal Revenue Service.

Well, the IRS is hoping to make that experience a favorable one, and a former attorney at Lane & Waterman, in Davenport, has taken on a key role in the effort. In December, the IRS announced that Courtney Kay-Decker had been appointed deputy chief of the Taxpayer Experience Office.

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