Ascentra Credit Union, headquartered in Bettendorf, has been named Iowa’s Best-In-State Credit Union for 2022 by Forbes Magazine.
Forbes, in partnership with market research firm Statista, identified America’s Best-In-State Credit Unions for 2022. The rankings were based on in-depth interviews of more than 26,000 consumers who were asked to rate credit unions where they have or previously have had checking accounts. Participants made recommendations regarding overall satisfaction and assessed credit unions in the following areas: trust, terms and conditions, branch and digital services, customer service and financial advice.
Ascentra is one of only three credit unions in Iowa recognized by Forbes in 2022, and the only one based in the Quad Cities. Ascentra serves the Quad Cities as well as the Clinton and Muscatine, Iowa, areas.
“At Ascentra, we take the credit union movement’s philosophy of people helping people to heart. We are always striving to find new ways to meet our members where they are,” said Linda Andry, president and CEO, Ascentra Credit Union. “It takes forward thinking and flexibility to offer the right products, services and promotions to meet their unique needs and to help them stay financially healthy.”
Crediting Ascentra’s thought process and its results for the Forbes’ rating, she added “I am incredibly proud of our leadership and staff for their passion to serve our members.”
In the Forbes report, between one and five credit unions in each state are awarded the Best-in-State designation based on the number of responses to the survey received. Overall, 171 credit unions across the country qualified. To see the full article and list of winners, visit Forbes.com.
Ascentra traces its roots to 1950 when a few dedicated employees at Alcoa Davenport Works – now Arconic – organized to create the Alcoa Employees Credit Union in a room in the Riverdale factory’s basement. Today, Ascentra has more than $530 million in assets and nine branches serving the communities of Bettendorf, Clinton, Davenport and Muscatine as well as Moline on the Illinois side.