Iowa American Water announced Monday, Nov. 10, that it has acquired the water and wastewater systems of the City of Low Moor in Clinton County, Iowa.
According to a company news release, the purchase of the system adds approximately 126 water and 128 wastewater connections to the company’s Clinton service area and was approved by the Iowa Utilities Commission.
“Iowa American Water is excited to expand our services to our new customers in Low Moor. We appreciate the community’s trust and confidence in our team of water and wastewater professionals, and we thank Mayor (Tom) Goldensoph, the city council and city clerk for their support throughout the process,” Brad Nielsen, Iowa American Water president, said in the release.
Over the next five years, Iowa American Water plans to invest more than $1 million to address critical infrastructure improvements in those systems and upgrade safety and security systems. Improvements include: new meters, wastewater system upgrades, and a water main extension from Iowa American Water’s Clinton District to Low Moor. The upgrade will improve water quality, reliability and operational efficiency, the utility said.
“Today, we welcome our new customers, and we look forward to providing safe, clean, reliable and affordable water and wastewater service to them while being an integral partner in the community,” Mr. Nielsen added.
Iowa American Water said it has a long and successful track record of providing solutions for water and wastewater systems as well as the necessary investments to meet systems’ current and future requirements.
“This sale to Iowa American Water is a great step forward for our community,” Mr. Goldensoph said in the release. “By transferring ownership … we’re ensuring critical infrastructure upgrades, reliable, high-quality water, and strong service for our residents. With their expertise and investment, Low Moor will benefit from a modernized system and dependable service for many years to come.”
The mayor added: “This has been a thorough process to carefully evaluate all aspects of the decision and maintain the transparency and public involvement we promised from the beginning. As a community partner, Iowa American Water brings the experience and scale needed to effectively manage both our water and wastewater systems – benefits that would have been difficult for Low Moor to achieve on its own.”
“Joining Iowa American Water was the right choice for our town,” he said.
Iowa American Water will be mailing letters to Low Moor customers with more information about the new services available to them. New customers also can take advantage of the company’s customer service benefits, including customer payment plans and budget billing options on the MyWater customer portal at iowaamwater.com. For more information visit the company’s website and look under Customer Service & Billing, Customer Assistance programs.
In addition, the company will hold an open house at the Low Moor Community Center from 5-7 p.m. Tuesday, Nov. 25, to share more information with residents.
